Privacy Policy

Broomstick Adventures, LLC (“Broomstick Adventures”, “we”, “us”, or “our”) respects the privacy of our users (“user”, “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://broomstickadventures.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information to provide better services to all our users. We collect information in the following ways:

Information You Give Us

Personal Information: When you register on the Site, place an order, subscribe to our newsletter, respond to a survey, or use certain other site features, we may collect personally identifiable information, including but not limited to your name, mailing address, email address, and phone number.

Information We Get from Your Use of Our Services

Log Information: We collect log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about the location of your device each time you access or use our Site.
Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Use of Google Analytics

We use Google Analytics to track and improve how our site is used. Please see  https://www.google.com/policies/privacy/partners/ for what information Google is gathering and how it is used.

Use of Your Information

Having accurate and up-to-date information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your purchases and send information and updates pertaining to orders.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Send you a newsletter.
  • Improve and optimize our services (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Respond to customer service requests.

Disclosure of Your Information

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Security of Your Information

Suggested text: If you request a password reset, your IP address will be included in the reset email.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Data Retention

  • Customer Data: We retain personal data of our customers for as long as they have an account with us and for as long as necessary to provide services or products. Because we aim to provide ongoing services to our customers, we keep customer information on a long-term basis unless asked to delete it.
  • Transactional Records: Financial transactions and records are kept for a minimum period as required by law (typically 7 years for tax purposes and accounting requirements) to comply with legal, tax, and auditing requirements.
  • Marketing Information: If you have opted into our marketing communications, we will retain your contact information in our mailing lists until you opt-out or unsubscribe. We manage our mailing lists to ensure that those who have opted out do not receive further marketing communications.
  • Website Analytics and Cookies: Information collected through web analytics and cookies are used primarily for our internal analysis to improve the website experience. This data is typically retained for a short duration, based on the type of cookie or analytics tool used.